Back to Stores

Steve Madden


Today's Hours:

10:00 AM - 9:00 PM

Phone Number:

(801)355-3917

Store Location:

East Block, Level 1

Where to Park:

Underground, East Block

View On MapView On Map
Steve Madden store front

More Stores You May Like


ALDO
ALDO

Men's and women's footwear with a French fashion perspective. Styles range from conservative to funky, and products feature handbags, briefcases, belts, and jackets.


Allen Edmonds
Allen Edmonds

From classic to contemporary, Allen Edmonds' shoes reflect an American classic design philosophy that contributes to timeless elegance and enduring style.


Clarks
Clarks

Clarks features comfortable, fashionable, value-priced, quality leather footwear for women and men.


Details


One of America’s most successful shoe designers, Steve Madden is an iconic name in footwear. His vision is to give young, fashion-forward women a unique way to express their individuality through style has resulted in millions of customers worldwide and propelled his designs to the forefront of the fashion industry. City Creek Center is the brand’s first Utah location and will feature exclusive styles bough specifically for the Salt Lake City market.


Products

Women’s and men's shoes and accessories


Featured Brand Names

Steve Madden, Steven by Steve Madden, and Freebird by Steven


Website

stevemadden.com


Other Amenities

Handicap accessible


Return Policy

See store for details.


Accepted Payment Methods

Cash
Visa
Master Card
American Express
Discover
Store Credit/Gift Card
Mall Gift Card

Jobs


Stylist/Part Time Posted Feb 5th

Position Summary

The stylist will serve as a fashion guru within the store. They will be responsible for demonstration their knowledge of current fashion trends not only to customers but also to coworkers. Although the main focus of this role is to guide our customers through fashion and enthusiasm, the stylist must also contribute to the overall success of the store.

 

Style Responsibilities

  • Genuine passion and enthusiasm for the Freebird brand
  • Emulates great style and high level of self confidence
  • Offer style inspiration on a consistent basis
  • Knowledgeable of current fashion trends
  • Consistently seek new fashion and product knowledge to act as an expert for the customer
  • Must display enthusiasm for fashion through personal wardrobe choices
  • Maintain an awareness of apparel and accessory trends in relevance to our store environment


Personal Traits

  • Ability to work within a competitive team environment
  • Ability to establish and maintain genuine relationships with our customers
  • Possesses a positive outlook and can contribute to a team
  • A desire to grow ones skillsets within a retail environment
  • Outgoing, friendly personality
  • Ownership and pride in the work being put forth
  • Ability to deal with ambiguity
  • Integrity and trust

 

Overall Responsibilities

  • Ability to multitask and switch gears when needed
  • Willingness to take on any project or task, big or small
  • Provide customers with an exceptional customer service experience
  • Contribute to overall financial and operational expectations of our company


Experience and Skills

  • High school diploma preferred
  • Prior retail or fashion experience preferred
  • Ability to work nights and weekends
  • 15hr/week time commitment required

 

 

To apply, visit the Steve Madden store located on Level 1 of the East block or call (801)355-3917.


Associate Manager/Full Time Posted Feb 5th

Position Summary:

The Associate Manager is an entry-level management position that supports the Store Manager and Assistant Store Manager. An Associate Manager will be responsible for generating sales, store operations, interacting with customers and ensuring an outstanding customer experience while enforcing all policies and procedures. As this role is a developmental opportunity in preparation for an Assistant Store Manager, this person must have a natural knack for leadership paired with the ability to become a vital part of a team.  

 

Essential Duties and responsibilities: 

  • Create an outstanding experience for customers and co-workers
  • Consistently contribute to a positive work environment through a passion for the Freebird product
  •  Work with the sales representatives to problem solve customer issues
  •  Set the example for the staff to follow
  • Keep staff informed on policies and procedures and merchandise changes
  • Ensures compliance to company policies, standards, and procedures
  • Effectively communicate with Assistant and Store Managers
  • Ability to deal with ambiguity
  • Integrity and trust

 

POSITION SPECIFICATIONS

 Reasoning Ability

  • Excellent organizational and problem solving skills
  • Ability to determine and shift priorities quickly
  • Ability to carry out detailed tasks and projects with minimal direction or supervision

Communication Skills

  • Excellent oral and written communication skills
  • Strong interpersonal skills and ability to build positive working relationships
  • Willingness to ask questions when in doubt

Work Environment

  • Must be able to concentrate in an intense, fast-paced environment with numerous distractions
  • Must have a positive proactive outlook

Experience & Skills

  • 1-2 years; supervisory/management experience in a retail sales environment or similar fast paced, customer service environment, preferred.
  • Ability to lead and mentor employees
  • Ability to work varying hours and schedules to include days, mid shifts, nights, weekends and holidays.
  • Previous retail sales experience and outstanding customer service skills

 

To apply, visit the Steve Madden store located on Level 1 of the East block or call (801)355-3917.


Assistant Manager/Full Time Posted Feb 5th

Position Summary:
The Assistant Manager is responsible for collaborating with the Store Manager to ensure the proper management of the entire store. The objective of this role is to prepare the candidate to become a store manager. It is imperative that the Assistant Manager fully understands the Freebird vision, as they will play an integral role in the execution of that vision. The Assistant Manager will be held responsible for contributing to and promoting a positive work environment while embodying and building the Freebird brand internally and externally.


Responsibilities:‬
- ‬Acquire strong product knowledge of the entire Freebird product line‬‬
- Possess a strong store presence and consistently leads by example
- Manage, supervise and train staff‬
- Provide outstanding customer service‬
- ‪Communicate our standards and expectations to the team‬‬‬
- ‪Uphold our standards and hold staff accountable for providing an outstanding customer experience‬‬
- ‪Analyze and review sales associate’s performance‬‬‬‬
- Maintain, train and coach our visual and merchandising standards‬
- Recruit, hire and train sales associates and future management candidates‬
- Collaborate and effectively communicate with Store Manager


Leadership competencies necessary to achieve core responsibilities:
- Drive Results
- Customer focus
- Team Building
- Business acumen
- Planning Creativity
- Dealing with Ambiguity
- Integrity and Trust


Talent:
- Assist the Manager to Recruit, interview, hire and train a diversified team
- Evaluate skills, create and follow up on individual development plans.
- Assist to resolve employee relation issues according to company expectations and standards
- Partner with supervisor and peers to share best practices and build effective relationships with all business partners.
- Openly communicate with supervisor and seek feedback to improve personal performance.
- Recognize below target work performance, urgently address violation of company policies and take appropriate disciplinary action.


Financial Results:
- Drive top line sales growth
- Consistently deliver an engaging and positive customer service environment
- Demonstrate sales leadership by consistently modeling the actions and behaviors expected of a customer-focused brand.
- Continuously assess business performance and create action plans to improve results for the store.


Operational Excellence:
- Follow up with store team to ensure compliance to company policy procedures.
- Ensure merchandise presentation and standards are met in the store.
- Follow up to make sure all deadlines are met.


Additional Responsibilities:
- Ability to work the required shifts including seasonal scheduling requirements as directed by the company.
- Adhere to all federal, state, and local labor laws
- Take on additional responsibilities as assigned.


Education/Skills experience:
- High School diploma required.
- Bachelor’s degree in business or related field preferred.
- Excellent organizational, verbal and written communication skills
- Basic computer and math proficiency

 

To apply, visit the Steve Madden store located on Level 1 of the East block or call (801)355-3917.


General Manager/Full Time Posted Feb 5th

Position Summary:

The responsibility of the General Manager is to generate and sustain a performance and results driven culture. The Manager is responsible for all aspects of the store performance. Company expectations will be achieved through recruiting, hiring top talent, motivating teams and developing direct reports. The manager is responsible for promoting a positive work environment in the store while building the brand.


Leadership competencies necessary to achieve core responsibilities:
-Drive Results
-Customer focus
-Building a team
-Business acumen
-Planning Creativity
-Dealing with Ambiguity
-Integrity and Trust


Financial Results:
-Motivate and inspire teams to drive top line sales growth
-Consistently deliver an engaging and positive customer service environment-Demonstrate sales leadership by consistently modeling the actions and behaviors expected of a customer focused brand
-Continuously assess business performance and create action plans to improve results for the store


Talent:
-Recruit, interview, hire and retain a diversified team
-Fill all positions promptly by utilizing and managing succession planning to identify internal and external talent
-Evaluate skills, create and follow up on individual development plans.
-Manage and resolve employee relation issues according to company expectations and standards
-Partner with supervisor and peers to share best practices and build effective relationships with all business partners
-Openly communicate with supervisor and seek feedback to improve personal performance
-Recognize below target work performance, objectively address violation of company policies and take appropriate disciplinary action


Operational Excellence:
-Follow up with store team to ensure compliance to company policy procedures
-Ensure merchandise presentation and standards are met in the store
-Follow up to make sure all deadlines are met


Additional Responsibilities:
-Ability to work the required shifts including seasonal scheduling requirements as directed by the company
-Adhere to all federal, state, and local labor laws
-Take on additional responsibilities as assigned


Education/Skills experience:
-High School diploma required
-Bachelor’s degree in business or related field preferred
-Excellent organizational, verbal and written communication skills
-Basic computer and math proficiency

 

To apply, visit the Steve Madden store located on Level 1 of the East block or call (801)355-3917.


Map


Loading…

FPO_promo
FPO_promo
FPO_promo

Sign up for emails on sales, stores, events & more!

Read our Privacy Policy for information use details.