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Steve Madden

Today's Hours:

10:00 AM - 9:00 PM

Phone Number:


Store Location:

East Block, Level 1

Where to Park:

Underground, East Block

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Steve Madden store front

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One of America’s most successful shoe designers, Steve Madden is an iconic name in footwear. His vision is to give young, fashion-forward women a unique way to express their individuality through style has resulted in millions of customers worldwide and propelled his designs to the forefront of the fashion industry. City Creek Center is the brand’s first Utah location and will feature exclusive styles bough specifically for the Salt Lake City market.


Women’s and men's shoes and accessories

Featured Brand Names

Steve Madden, Steven by Steve Madden, and Freebird by Steven


Other Amenities

Handicap accessible

Return Policy

See store for details.

Accepted Payment Methods

Master Card
American Express
Store Credit/Gift Card
Mall Gift Card


Retail Management/Full Time Posted Aug 13th

Retail Management/Steve Madden Mountain Stores Position Summary:

The responsibility of the Manager is to generate and sustain a performance and results driven culture. The Manager is responsible for all aspects of the store performance. Company expectations will be achieved through recruiting, hiring top talent, motivating teams and developing direct reports. The manager is responsible for promoting a positive work environment in the store while building the brand.


About Steve Madden:

Steve Madden is a privately owned company based in Denver, CO. They operate 4 locations in Colorado and one in Salt Lake City, Utah. They are on a mission to change the face of retail, and the ENTIRE customer experience. Steve Madden stores focus on buying unique product for each specific location that you cannot find anywhere else.  Operating as a privately owned company allows Steve Madden to create opportunities for our employees that cannot be found in any other retail environment. They believe in training the best employees to give them every opportunity to advance their own career based on their drive. Including Store Management, District Management, Buying, Design, Marketing, etc…


The ideal candidate would be a recent college graduate who has a strong desire for a career in fashion. While they are a retail store, they are looking for people to join our team that will grow within the company who can put their fashion interests to work while driving a successful career.


Leadership competencies necessary to achieve core responsibilities:

  • Drive Results
  • Customer focus
  • Hiring and Staffing
  • Business acumen
  • Planning
  • Creativity
  • Dealing with Ambiguity
  • Integrity and Trust


Financial Results:

  • Motivate and inspire team to drive top line sales growth
  • Consistently deliver an engaging and positive customer service environment
  • Demonstrate sales leadership by consistently modeling the actions and behaviors expected of a customer focused brand
  • Continuously assess business performance and create action plans to improve results for the store



  • Recruit, interview, hire and retain a diversified team for all positions
  • Fill all positions promptly by utilizing and managing succession planning to identify internal and external talent.
  • Evaluate skills, create and follow up on individual development plans.
  • Manage and resolve employee relations issues according to company expectations and standards
  • Partner with supervisor and peers to share best practices and build effective relationships with all business partners.
  • Openly communicate with supervisor and seek feedback to improve personal performance.
  • Recognize below target work performance, urgently address violation of company policies and take appropriate disciplinary action.


Operational Excellence:

  • Follow up with store team to ensure compliance to company policy procedures.
  • Ensure merchandise presentation and standards are met in the store.
  • Follow up to make sure all deadlines are met.


Additional Responsibilities:

  • Take on additional responsibilities as assigned
  • Ability to work the required shifts including seasonal scheduling requirements as directed by the company
  • Adhere to all federal, state, and local labor laws


Education/Skills experience:

  • High School diploma required. Bachelor's degree in business or related field preferred.
  • Excellent organizational, verbal and written communication skills
  • Basic computer and math proficiency

To apply, please send resumes to




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