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Free People

Today's Hours:

10:00 AM - 9:00 PM

Phone Number:


Store Location:

West Block, Level 2

Where to Park:

Underground West Block

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Free People store front

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Free People is a specialty clothing brand featuring the latest trends and vintage collections for women who live free through fashion, art, music, and travel. The bohemian look consists of quality apparel, shoes, and accessories that invoke attributes of femininity, spirit, and creativity with its design.


Women's apparel, accessories and footwear


Accepted Payment Methods

American Express
Store gift certificates
Mall gift card


Visual Manager/Full Time Posted Oct 29th

Reports To: Store Manager

Objective: To create a unique, innovative and inspirational customer experience encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.

The assistant visual manager will partner and support the Store Manager and the Assistant Store manager. They will also have an open and direct line of communication with the District and District Visual Manager in order to most effectively hold a firm knowledge of overall brand direction and focus.


Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through: 

• Focused visual training workshops and innovative training exercises
• Consistent and Continual Feedback and Accountability
• Promoting sense of ownership and delegation
• Team involvement and strategic planning
• Morning and any all store staff meetings
• Manage and motivate a high level of customer care.
• Ensure the use of all customer care resources.
• Process
• Meet or exceed store sales plan and payroll goal
• Partner with District and District Visual Manager, Store and Assistant Store Managers to complete weekly, monthly, and quarterly planning
• Partner with the Store Manager to follow, adhere to, and support typical week structure
• Manage all aspects of daily store operational controls
• Ensure daily restock is happening
• Promote and maintain a high standard for customer care, operations and loss prevention
• Uphold all company policy and procedure
• Presentation
• Interpret all home office visual communication to fit store specific environment and core customer
• Educate the staff on all home office visual communication and initiatives
• Utilize sales reports to track and analyze business and determine weekly objectives with the Store Manager
• Execute and/ or delegate all weekly objectives
• Partner with the District Visual Manager (and District Display Coordinator when applicable) to oversee and manage the roll-out of all product placement, store fixture layout, and visual displays
• Effectively manage and educate the staff on all accessible training processes that will result in consistent visual standards and execution
• Communicate product performance observations and offer feedback to District and District Visual Manager
• Maintain an awareness of apparel and accessory trends and relevance to the store environment

*The ideal candidate will have experience and expertise in Visual Merchandising & Retail Management. Additionally, you should possess a high capability to both give and receive feedback and be a positive motivator in a team environment.*
Here at Free People we strive to create a soulful culture and that involves committed, passionate employees. We foster this culture through hiring and retaining smart, creative people who through communication and collaboration are able to deliver the story of our brand. With that in mind, some of the experiences that we look for in our prospective employees include:

• Previous leadership roles
• Extracurricular activities
• Internship experience
• Relevant job experience
• Blogs / Relevant samples of work
• Fashion experience
• Passion
• Happiness
• Professionalism
• Commitment
• Creativity
• Hard work
• Honesty
• Focus
• Loyalty
• Spirit
• Intelligence
• Pride
• Curiosity

If you believe you meet these qualifications, please apply online at

Stylist/Part Time Posted Oct 6th

Reports To:

Store Management Team


To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.


• Exceed the customer’s service expectations by meeting the following responsibilities: 
o Build genuine relationships with customers. 
o Greet all customers upon entering the store. 
o Offer to hold items for the customer at the cash wrap or in the fitting room. 
o Determine the customer’s needs and offer suggestions and alternatives. 
o Utilize all customer care resources. 
o Offer to locate out of stock product from direct or from another store. 
• Assist in maintaining store merchandising and operational standards. 
• Uphold all company policy and procedures. 
• Maintain a high level of awareness and concern for Loss Prevention. 
• Facilitate the zones of the floor based on business needs.

Also may include:
• Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities:
o Comment on items purchased.
o Inquire if their purchase is a gift that will need to be wrapped.
o Request the customer’s zip code or email address.
o Ring transactions efficiently – issue a receipt.
o Compare signatures on back of card and on the POS Screen.
o Demonstrate knowledge of return policy.
o Practice proper phone etiquette.
• Perform all register functions.
• Train new stylists on Register University.
• Maintain cash wrap organization, cleanliness and restock.

Please apply online at




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