Customer Service

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(801) 521-2012


When you shop with us, we invite you to visit the Customer Service Desk for assistance with:

  •     City Creek Center American Express® Gift Cards 
  •     Complimentary wheelchair rentals 
  •     Valet parking 
  •     24-hour security 
  •     ATM 
  •     Bus/TRAX route information 
  •     Local event information
  •     Local attraction information
  •     Lost and found

The Customer Service desk also features:

 

  • Real-time Flight Monitor where guests can check departing flights from Salt Lake City International Airport on the monitors conveniently located at the Customer Service desk.
  • Real-time weather updates where guests can check up-to-the-minute weather reports for the city and travel region on monitors at the Customer Service desk.

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Alex and Ani

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)355-3701
Store Location:
East block, Level 1
Where to Park:
Underground, East block

Related Stores 3

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BRIO Tuscan Grille

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Today's Hours:
Closed
Store Location:
East block, Level 1
Where to Park:
Underground, East block

Related Stores 2

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Forever 21

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)359-2627
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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Yankee Candle Company

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)359-4535
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 3

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Chang Chun

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)513-4353
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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Restoration Hardware

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)532-4666
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 2

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L’OCCITANE

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)359-4490
Store Location:
West Block, Level 2
Where to Park:
Underground, West Block

Related Stores 3

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Brooks Brothers

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)355-3882
Store Location:
West Block, Level 2
Where to Park:
Underground, West Block

Related Stores 3

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Cache

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)364-4706
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 3

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Blue Lemon

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Today's Hours:
7:00 AM - 10:00 PM
Phone Number:
(801)328-2583
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 2

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Microsoft

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)869-9770
Store Location:
East block, Level 1
Where to Park:
Underground, East block

Related Stores 4

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Bauer's Fashion Eyewear

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)363-1500
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 3

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Kay Jewelers

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)532-2156
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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Al Rounds Studio

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)364-6789
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 2

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West Elm

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)363-1918
Store Location:
East block, Level 1
Where to Park:
Underground, East block

Related Stores 2

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Sunglass Hut

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)364-4561
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 3

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Cotton On

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)364-4524
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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White House | Black Market

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)363-0201
Store Location:
West Block, Level 2
Where to Park:
Underground, West Block

Related Stores 3

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Mykonos

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)532-4480
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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Teavana

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)532-3854
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 2

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Mr. Mac

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Today's Hours:
10:00 AM - 9:00 PM
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 3

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Rocky Mountain Chocolate Factory

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)532-3602
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 3

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J. Crew

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)521-4275
Store Location:
West Block, Level 2
Where to Park:
Underground, West Block

Related Stores 3

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TUMI

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)359-0717
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 3

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Nordstrom

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)322-4200
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 3

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Gymboree

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)363-0058
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 2

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Swarovski

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)359-2637
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 3

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Papyrus

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)355-0491
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 2

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American Eagle Outfitters

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)364-0735
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 3

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ZAGG

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)532-9244
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 2

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Ann Taylor

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)521-4207
Store Location:
West Block, Level 2
Where to Park:
Underground, West Block

Related Stores 3

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LUSH Fresh Handmade Cosmetics

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)521-4651
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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Athleta

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)532-3874
Store Location:
West block, Level 1
Where to Park:
Underground, West block

Related Stores 3

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Sprint

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)639-0339
Store Location:
East block, Level 1
Where to Park:
Underground, East block

Related Stores 3

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McDonald's

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)322-5922
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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Anthropologie

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)456-0431
Store Location:
West block, Level 2
Where to Park:
Underground, West Block

Related Stores 3

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Farr’s Fresh Café and Creamery

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Today's Hours:
11:00 AM - 9:00 PM
Phone Number:
(801)364-0354
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 3

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Vans

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)320-9789
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 2

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Gap

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)364-4019
Store Location:
West Block Level 1
Where to Park:
Underground, West Block

Related Stores 2

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Macy's

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)736-8950
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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Express/Express Men

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(385)282-6352
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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Apple

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)456-9400
Store Location:
West block, level 1
Where to Park:
Underground, West block

Related Stores 4

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Gap Kids

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)364-4019
Store Location:
West block, level 1
Where to Park:
Underground, West Block

Related Stores 1

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Fanzz

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)363-0160
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 2

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Deseret Book

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801) 328-8191
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 1

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Banana Republic

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)363-1942
Store Location:
West Block, Level 2
Where to Park:
Underground, West Block

Related Stores 3

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Tiffany & Co.

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)359-2005
Store Location:
West Block, Level 2
Where to Park:
Underground, West Block

Related Stores 3

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Sephora

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)532-4232
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 3

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Disney Store

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)532-2353
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 1

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ALDO

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)532-4956
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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Steve Madden

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)355-3917
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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Texas de Brazil Churrascaria

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Today's Hours:
4:30 PM - 10:00 PM
Phone Number:
(385)232-8070
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 2

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Love Culture

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)355-3470
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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Kneaders Bakery

Add To MyStores +
Today's Hours:
8:00 AM - 10:00 PM
Phone Number:
(801)428-3051
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 0

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Clarks

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)363-0409
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 3

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Salomon

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)924-0597
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 2

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PANDORA

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)359-4429
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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Utah Woolen Mills

Add To MyStores +
Today's Hours:
9:00 AM - 9:00 PM
Phone Number:
(801)364-1851
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 3

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Great Steak & Potato Company

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)359-0161
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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bebe

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)363-1914
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 3

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AT&T Mobility

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)521-1763
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 2

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Roxberry Juice Co.

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)363-2884
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 1

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Chico's

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)328-2424
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 3

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Sbarro

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)596-2243
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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Taste of Red Iguana

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)214-6350
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 2

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Suki Hana

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)532-8800
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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Subway

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)363-2884
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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GODIVA Chocolatier

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)355-3809
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 1

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Rolex by O.C. Tanner

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)532-3223
Store Location:
West Block, Level 2
Where to Park:
Underground, West Block

Related Stores 2

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Allen Edmonds

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)359-2450
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 3

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Tricked Out Accessories

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)359-0365
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 2

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Chick-fil-A

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Today's Hours:
10:00 AM - 9:00 PM
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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BOSS HUGO BOSS

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)359-0951
Store Location:
West Block, Level 2
Where to Park:
Underground, West Block

Related Stores 3

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BCBGMAXAZRIA

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)245-7457
Store Location:
West Block, Level 2
Where to Park:
Underground, West Block

Related Stores 3

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LOFT

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)521-4307
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 3

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Go! Games and Toys

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)237-0188
Store Location:
East block, Level 2
Where to Park:
Underground, East block

Related Stores 1

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Albion Apparel

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)355-0262
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 3

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The Limited

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)355-0308
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 3

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True Religion Brand Jeans

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)359-2026
Store Location:
West block, level 2
Where to Park:
Underground, West block

Related Stores 3

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RUUM

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)359-2349
Store Location:
East block, Level 2
Where to Park:
Underground, East block

Related Stores 3

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Coach

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)532-3836
Store Location:
West Block, Level 2
Where to Park:
Underground, West Block

Related Stores 3

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The Art of Shaving

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)441-4731
Store Location:
West block, level 1
Where to Park:
Underground, West block

Related Stores 3

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The Cheesecake Factory

Add To MyStores +
Today's Hours:
11:00 AM - 12:30 AM
Phone Number:
(801)521-1732
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 3

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J.Jill

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)320-9615
Store Location:
West Block, Level 2
Where to Park:
Underground, West Block

Related Stores 3

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Claire's

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)532-2961
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 1

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Bose

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)363-0125
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 3

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Michael Kors

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)364-0750
Store Location:
West Block, Level 2
Where to Park:
Underground, West Block

Related Stores 3

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N3L Optics

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)359-2992
Store Location:
East Block Level 1
Where to Park:
Underground, East Block

Related Stores 3

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PORSCHE DESIGN

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)532-1017
Store Location:
West Block, Level 2
Where to Park:
Underground, West Block

Related Stores 3

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Aveda

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)746-0349
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 3

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Brighton Collectibles

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)456-0340
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 3

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GNC

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)364-4772
Store Location:
East Block Level 1
Where to Park:
Underground, East Block

Related Stores 0

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Bocata

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)355-3538
Store Location:
East Block, Level 1
Where to Park:
Underground, East Block

Related Stores 1

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LensCrafters

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)532-4249
Store Location:
West Block, Level 1
Where to Park:
Underground, West Block

Related Stores 1

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H&M

Add To MyStores +
Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(855)466-7467
Store Location:
West Block, Level 2
Where to Park:
Underground, West Block

Related Stores 3

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Foot Locker

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Today's Hours:
10:00 AM - 9:00 PM
Phone Number:
(801)532-2152
Store Location:
East Block, Level 2
Where to Park:
Underground, East Block

Related Stores 2

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